If Epic Games is not working
- Open the site over mobile data instead of Wi-Fi: if it works, the problem is your home network or router.
- Switch DNS to 1.1.1.1 or 8.8.8.8 and flush the DNS cache (ipconfig /flushdns on Windows).
- Try another browser or a private window: extensions and cache can get in the way.
- If the site fails only from your country while working elsewhere, it is blocked there, and changing browsers will not help.
Game stores and game servers are separate: the store may open while multiplayer is down. Check the game’s own server status too.
Questions
Why does Epic Games not work for me when the check says it is up?
Then the service is fine and the problem is on your side: your home network, router, DNS, browser or provider. Try the steps below.
How can I tell whether Epic Games is blocked?
If probes in one country get timeouts, connection resets or a provider block page while other countries open the site, it looks like a block.
How fresh is the result?
It runs every time you open the page or press Check: it is live, not cached.
The address checked is store.epicgames.com. The Epic Games name and trademark belong to their owner; prefixkit is not affiliated with the service.