prefixkit Ask an engineerAsk RU

SIP response codes

SIP 401 Unauthorized

The registrar or server asks for credentials. A normal step: the phone repeats the request with an Authorization header.

401
Name
Unauthorized
Class
4xx · Client error
Defined in
RFC 3261
Q.850 cause towards the PSTN
21 · Call rejected

When it happens

  • Every REGISTER without credentials gets a 401 first.

What to check

  • A 401 repeated after the phone sent credentials means the username, password or realm is wrong.
  • Check that the server clock and nonce handling are fine if it fails only now and then.

What the response looks like

SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 203.0.113.10:5060;branch=z9hG4bK776asdhds
From: <sip:101@pbx.example>;tag=1928301774
To: <sip:+15551234567@pbx.example>;tag=a6c85cf
Call-ID: a84b4c76e66710@203.0.113.10
CSeq: 2 INVITE
Reason: Q.850;cause=21;text="Call rejected"
Content-Length: 0