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SIP response codes

SIP 484 Address Incomplete

Address Incomplete: the number is missing digits.

484
Name
Address Incomplete
Class
4xx · Client error
Defined in
RFC 3261
Q.850 cause towards the PSTN
28 · Invalid number format (address incomplete)
Produced from Q.850 causes
28

When it happens

  • The PBX sent the call before the user finished dialling (overlap dialling, short dial timeout).
  • A prefix was stripped by mistake.

What to check

  • Increase the inter-digit timeout or add a dial plan rule that waits for the full number.
  • Check number normalisation on outgoing routes.

What the response looks like

SIP/2.0 484 Address Incomplete
Via: SIP/2.0/UDP 203.0.113.10:5060;branch=z9hG4bK776asdhds
From: <sip:101@pbx.example>;tag=1928301774
To: <sip:+15551234567@pbx.example>;tag=a6c85cf
Call-ID: a84b4c76e66710@203.0.113.10
CSeq: 2 INVITE
Reason: Q.850;cause=28;text="Invalid number format (address incomplete)"
Content-Length: 0