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SIP response codes

SIP 487 Request Terminated

Request Terminated: the INVITE was cancelled with a CANCEL before anyone answered. This is how an unanswered call that the caller gives up on ends.

487
Name
Request Terminated
Class
4xx · Client error
Defined in
RFC 3261

When it happens

  • The caller hung up while it was ringing.
  • A ring group or forking proxy cancels the other phones once one answers.
  • A timeout on the PBX cancelled the attempt.

What to check

  • Normal in most cases. If calls are cancelled too early, check the ring timeout on the PBX or trunk.

What the response looks like

SIP/2.0 487 Request Terminated
Via: SIP/2.0/UDP 203.0.113.10:5060;branch=z9hG4bK776asdhds
From: <sip:101@pbx.example>;tag=1928301774
To: <sip:+15551234567@pbx.example>;tag=a6c85cf
Call-ID: a84b4c76e66710@203.0.113.10
CSeq: 2 INVITE
Content-Length: 0