Why it happens
- The person did not answer.
- The ring timeout on the PBX or carrier is too short.
What to check
- Increase the ring timeout or add voicemail or a fallback destination.
Q.850 cause 19: No answer from user (user alerted)
No answer: the phone rang but nobody picked up within the time allowed.
19
- Q.850 name
- No answer from user (user alerted)
- Group
- Normal events
- FreeSWITCH
- NO_ANSWER
- Asterisk
- HANGUPCAUSE=19
- SIP response from a gateway
- 480 Temporarily Unavailable
- In SIP
- Reason: Q.850;cause=19