prefixkit Ask an engineerAsk Support RU

SMTP codes

SMTP 5.2.1 Mailbox disabled

The mailbox exists but is disabled or blocked.

5.2.1
Class
5xx · Permanent failure
Retried?
No, the message bounces
Defined in
RFC 3463

What to do

How it appears in a bounce

550 5.2.1 Mailbox disabled

Paste the full bounce into the decoder — it finds every code and recipient and says what to check.

Idea?