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Error reference · FreeSWITCH

FreeSWITCH: Can't find user [1000@203.0.113.10] from 198.51.100.7

Can't find user [1000@203.0.113.10] from 198.51.100.7

What it means

A REGISTER or INVITE came for a user that does not exist in the directory for that domain.

Why it happens

  • Scanners trying common extensions (1000, 100, 101).
  • The phone uses the IP as domain while users are defined under a domain name (or the other way round).
  • The user XML was not loaded (reloadxml missing).

How to fix it

  1. Repeated from foreign IPs: block with fail2ban (freeswitch filter) or firewall.
  2. Make the phone’s domain/realm match the directory domain.
  3. reloadxml after adding users; check with user_exists id 1000 domain.

Useful tools

SIP attack log analyzer

Other FreeSWITCH errors

Idea?